Welcome to Rafaionline.com

Shipping Policy

We ship using the US Postal Service (USPS) or the United Parcel Service (UPS). In rare cases we ship using FEDEX or DHL.

We will strive to ship your items within 2 days after a cleared payment has been received. We will contact you for any delays.

Domestic Shipping:

We offer FREE STANDARD US SHIPPING - No COUPON NEEDEDNo MINIMUM, on every order.

Standard Mail takes 3-5 business days
Priority Mail takes 2-3 business days
Express Mail takes 1-2 business days

International Shipping:

Standard International Mail takes 10-15 days
Priority International Mail takes 7-10 days
Express International Mail takes 5-7 days

You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

We will make every effort to accommodate any special requests. Please contact us.

Return Policy

Returns and exchanges are only available within 3 days after product receipt and all items must be returned in new and unused condition with all tag(s) attached. Hair care products are not accepted for returns. If you need to return an item, please use the Contact US from to request a return authorization number (RA#). Return shipping charges are customer’s responsibilities.